Privacy Policy
Last updated: June 9, 2025
Kilómetros ('we', 'our', or 'the platform') values and respects your privacy. This Privacy Policy describes how we collect, use, store, and protect your personal information when using our services via WhatsApp, our website, or other enabled channels.
1Information We Collect
We collect the following information to operate our platform:
a. User-Provided Information
- •Full name
- •WhatsApp phone number
- •Email address
- •City and state of residence
- •Load capacity and availability details (for carriers)
- •Company or commercial details (for freight brokers)
b. Automatically Collected Data
- •Platform interaction history (navigation, messages, quotes, connections)
- •IP address, device type, operating system, and browser info (when accessing our website)
2Use of Information
We use your information for the following purposes:
- •Facilitating connections between carriers and freight brokers.
- •Processing and presenting relevant quotes or load postings.
- •Communicating with you via WhatsApp or email.
- •Improving user experience and overall platform services.
- •Ensuring platform security and preventing unauthorized access or misuse.
- •Complying with legal or security requirements.
- •Providing essential updates regarding the platform and its features.
3Data Sharing
We do not share your personal information with third parties except in the following cases:
- •To establish a connection between carriers and brokers when a match occurs.
- •When required by legal obligations or competent authorities.
- •With essential service providers (e.g., messaging or cloud hosting infrastructure) under strict confidentiality agreements.
4Information Security
We implement technical and organizational measures to protect your data against unauthorized access, loss, or misuse. However, no internet or WhatsApp transmission is 100% secure.
5Your Privacy Rights
You have the right to:
- •Access your personal data.
- •Request correction or deletion of your data.
- •Withdraw consent or opt out of non-essential communications.
- •Object to data processing under applicable regulations.
- •Receive notification of significant updates to this policy.
6Changes to this Policy
We may update this Privacy Policy periodically. Significant updates will be communicated via available channels (website or WhatsApp).
7Contact
For any questions regarding this Privacy Policy, please write to us at: